The Chief Disruptor community believes that disruption is a catalyst for business transformation. As part of our mission to help members make sense of disruptive trends and technologies, we explore AI and set out to understand members’ approaches to their AI investments and initiatives in the next 18 months.

‘The Maximising Business Impact from AI’ survey explored members’ business priorities for AI, the challenges facing members as they try to maximise business impact from AI, and their concerns about implementing AI.

With developments evolving at such a pace, the only thing we can be sure of is that this genie is not going back in the bottle. We hope this report and the other activities in the series will help members make sense of this rapidly evolving disruptive technology.

Report highlights on:

• AI will be highly disruptive to business models in the next 18 months
• Optimising business performance and insights is the primary reason for investing in AI
• The majority of respondents are at the stage of exploring use cases and building a business case for AI
• Data analytics is the most important technology to enable successful AI outcomes
• Integrating AI with existing IT systems and infrastructure is the greatest barrier to AI success