Too Good To Leave (TGTL) - Army Reserve Training Part 1

About

About
Quality training is a key element for ‘readiness’. The limited time Reservists get to train means that it is important that the training is accessible and efficient. It is also critical that the skills and experience gained (both in military and civilian roles) are recognised and utilised by Defence.This webinar will focus on three areas within the Training LOO that TGTL is currently working on to ensure that Army Reservists are included in the development process, and well informed to maximise the benefits they provide for Defence, units, and individuals.
1. Defence Skills Passport. This short update will provide details on how the new Defence Skills Passport is intended to act as a central digital record of an individual’s skills to enable smoother identification and transfer between the Armed Forces and the Defence Industry. Harnessing Defence and single Service initiatives already in development and drawing on sector best practice, the Skills Passport should enable greater career opportunity and skills growth to attract and retain talent.
2. Driver Licence Acquisition. In the new financial year, the regionally based DELTAs will go online streamlining how individuals and units gain Cat C driving licences and enabling rapid familiarisation with multiple vehicle types. This briefing will bring you up to speed on this significant whole force initiative.
3. BAMS. An opportunity to discuss best practice and how to ensure your unit gets the right priority and allocation on the training areas that you are booking through the DIO administered BAMS system, UK and abroad.
This is the first in a series of webinars that will be delivered over the coming months on a range of issues and topics that the TGTL team is working on to help improve the lived experience of Army Reservists and highlight the benefits of Reserve service.

Speakers

Introduction - Col Rosie Stone, AH Comms, Too Good to Leave Campaign
Colonel Rosie has dedicated over thirty years to the British Army, serving in both Regular and Reserve capacities. She is a specialist in Defence communications and Human Security, with operational experience in Northern Ireland, Bosnia, and Afghanistan. In September 2010, she took command of the Media Operations Group and deployed in March 2011 as the Strategic Communications Deputy Advisor to NATO Joint Force Headquarters for the Libyan Campaign.

Following this, Rosie served as Head of Civil Engagement in North West England and Deputy Commander (Reserve) in the West Midlands, roles that highlighted her communication expertise.In her civilian career, Rosie is the Director of Public Affairs for Action for Afghanistan, a coalition of Civil Society Organisations established after Operation PITTING, the NATO withdrawal from Kabul in August 2021.

Defence Skills Passport – Maj Will Bankes TGTL Campaign, SO2 Training

Maj Will Bankes is attached to the Defence Skills Passport delivery team as part of the Too Good To Leave Project. Will has been a Reservist for 30 years with roles ranging from Tpr to YODA, via mobilised service, sub-unit command, DS at JOTAC and NWOTR 2IC. Will is a corporate lawyer in civilian life.

Driver Licence Acquisition – Mr Mike Parr HQ DS Tpt, SO1 Trg Sp

Mike is an MOD Civil Servant at the Defence School of Transport in the role of SO1 Training Support responsible for Ops/Plans, Training Design and Compliance, Driver Training Contracts and Training Assurance including Driving Licence Testing. He is also an Army Reservist in the Royal Yorkshire Regiment currently assigned to the Land Command and Staff College as Directing Staff on JOTAC and ICSC(LR).

BAMS – Maj Sean Caine LWC, SO2 Trg/Plans

Maj Sean Caine left regular service in November 2020 after 38 years and transitioned to an FTRS commitment. Since then, Sean have served as SO2 Foreign Forces within DIO, supporting foreign forces training in the UK and Germany, where he uses BAMS daily. Sean then moved to DIO Operations and Plans for 14 months, leveraging BAMS to analyse usage of the Defence Training Estate. Currently, Sean has returned to a training role as SO2B Multinational Training within the Land Warfare Centre in Warminster

For years, retail innovation has focused on efficiency—faster checkouts, cleaner interfaces, shorter paths to purchase. But in the rush to streamline, we’ve lost something essential: conversation. Forget chatbots. Forget dashboards. This is a conversation. And it’s quietly changing how retail works from the first “hello” to the final click.

Join fellow senior retail leaders for a dinner hosted in partnership with Rezolve Ai, and Microsoft. Together, we’ll explore how intelligent, conversational AI is reshaping digital commerce; not with noise, but with nuance. This is a shift from transactional UX to intelligent, contextual interaction powered by AI that works across the journey, not just at the edge of it.

We’re not talking about pilots or prototypes. We’re talking about what’s working:

AI that actually integrates
Advice that feels human
Support that sells

This isn’t a new channel. It’s a new layer woven across the entire retail experience: search, discovery, decision-making, checkout, service, and loyalty. We’ll unpack how forward-looking retailers use conversational AI not as a bolt-on feature but as a strategic layer that deepens product discovery, increases conversion, unlocks lifetime value, and reduces friction across the customer journey. All without rebuilding from scratch.

AGENDA

18:30 Arrival & Welcome Drinks
19:10 Move to Seats
19:15 Opening Remarks
19:25 Scene-Setter: What’s Actually Working in Retail AI

Why conversational commerce is not a channel- it’s a layer
What leading retailers are already doing differently
Why it’s not about building more AI, but activating the right one in the right place

19:35 Dinner & Moderated Discussion

How are you scaling AI into legacy architectures? What’s the integration challenge vs opportunity?
How do you maintain trust and tone when AI is customer-facing? What does “human” really mean in the context of digital experience?
What does intelligent, frictionless discovery look like in 2025?
What KPIs are you using to measure AI’s impact across CX, AOV, and LTV?
What resonates with your board when discussing these investments?

21:35 Final Thoughts & Takeaways
21:30 Close

HEAR FROM

Jake Lett

CEO & Chairman, Rezolve Ai

Daniel M. Wagner is an entrepreneur and technology pioneer, leading Rezolve Ai—a global force in Conversational Commerce and AI-driven retail. With four decades at the cutting edge of digital innovation, Dan is known for turning bold ideas into industry-shaping realities.

At just 20, Dan founded MAID, the world’s first commercial online information service, and by his late 30s, he had taken it public on both the London Stock Exchange and Nasdaq, becoming one of the youngest CEOs of a listed company. This early success established him as a digital commerce trailblazer.

Since launching Rezolve Ai in 2016, Dan has redefined retail technology, introducing Brain Commerce and expanding globally through partnerships with Microsoft and Google. Under his leadership, Rezolve Ai was named a “Next Big Winner” in AI for 2025 by MarketBeat.

Jake Lett

President, Global Commerce, Rezolve Ai

Mark is an expert commercial leader with 25 years of experience bringing technology to life for retailers, brands and financial institutions globally. Focusing on strategic partnerships, business development and M&A, Marks’ past successes include a leadership role, as Chief Commercial Officer, in the successful IPO of Attraqt (LSE: ATQT), a business Mark joined at its inception.