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Tuesday 18 October 2022 ︱London
Navigating Uncertainty: Driving business value now whilst innovating for future growth
18 May 2023︱London
TECHNOLOGICAL DISRUPTION︱AI︱AUTOMATION︱BUSINESS TRANSFORMATION︱TECHNOLOGY ROADMAP︱METAVERSE︱WEB 3︱INNOVATION︱EXPERIMENTATION
09:35-11:05
Headline Session
11:50-12:50
Unlocking the Hidden Value
of Technology
11:50-12:50
Innovation and Experimentation
in 2023
With customer attrition rates at the highest they have ever been and expected to rise, recent emphasis has been on leveraging emerging technologies, including AI, for customer-centric innovation. But how do you build trust in these technologies? This session highlights how to address trust and ethics in customer-facing technology strategies.
Felicity Burch, Executive Director, Centre for Data Ethics and Innovation
The fintech ecosystem is home to one of the most disruptive, and with the growing cost of living crisis, and important customer trends: Buy Now, Pay Later. However, technological innovations are doing little to empower consumers with affordable credit and solve the growing debt problem. Tune into this session to hear how Zilch is rewriting the rules for consumers, businesses and the global payments and lending system.
Rakesh Harji, Chief Operation Officer, Zilch
14:00-15:15
Delivering Competitive Advantage Through
Data-Driven Insights
Complex and evolving business environments mean fast, accurate and relevant decision making is ever more important. To match the pace of change, hear from a range of organisations that are combining data and analytics strategies, technology and leadership around digital transformation.
Join our masterclass, where we'll be kicking off with a presentation and Q&A from Stylianos Taxidis, Head of Data Science and AI at Costain exploring "Delivering Business Value through Data and Analytics".
Following our deep dive, we’ll be facilitating breakout round table discussions to delve into:
- What does being data-driven mean to you and your business?
- What are the keys to aligning data closely with business objectives and revenue streams?
- Addressing cultural aspects around data including: How do you humanise and democratise data? Breaking down silos?
- Do you believe in Augmented or Artificial Intelligence?
- What is limiting you from unleashing business value from your data? Securing it? Data quality, governance and ethics?
14:00-15:15
How to Delight and Retain your Customers
15:55-16:55
The Role of Disruptive Technology
15:55-16:55
Putting People at the Centre of your World
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